Terms and conditions

These terms are in two parts. Part one covers using this website. Part two covers working with us on a project. Your proposal sets out the details of your project, such as scope, timeline and fees. If anything in your proposal differs from these terms, the proposal wins.

Senna Studio is a trading name of Senna Studio LTD, a company registered in England and Wales, company number 14225684, registered office Stablehurst, Burton Street, Dorset, DT10 1JJ. Contact: hello@amyilic.com.

Part one: using this website

Part two: working with us

Booking your project

Your project slot is secured once you have accepted your proposal and paid a 50% deposit. The deposit is non-refundable, because it reserves time in our calendar that we turn other work away for.

Paying the balance

The remaining 50% is due 4 days before your project hand-over. Final files, logins and access are handed over once the balance has been paid in full. Payment plans are available by written agreement once we have decided to work together.

Moving your project dates

Life happens. You can move your project slot once, free of charge. Each further change costs £200, and new dates depend on our availability.

Cancellations and refunds

We provide a creative service tailored to your business, not a ready-made product, so payments are not refundable once work has begun. If you cancel your project, you won't be refunded the deposit or any payments already made for work carried out.

Working together

Great work needs both of us. We'll ask you for content, feedback and approvals at set points in the project. If these arrive later than agreed, the timeline will move to fit our next availability. The number of revision rounds is set out in your proposal. Extra rounds or new requests outside the agreed scope will be quoted separately before we start them.

Who owns the work

Once we have received full payment, ownership of the final, approved designs and deliverables passes to you. Until then, they remain ours. Concepts and options you didn't choose, and our working files, processes and templates, stay with Senna Studio. Third-party items such as fonts, stock images, plugins and platforms are licensed to you under their own terms, which may involve their own fees.

Showing your project in our portfolio

We may show the work we create for you in our portfolio, case studies, social media and awards entries, unless we agree otherwise in writing before the project starts.

Our responsibility

We take great care with every project. Our total liability to you for any project is limited to the fees you have paid us for it, and we aren't liable for indirect losses such as lost profit or lost business. Nothing in these terms limits liability that can't legally be limited, such as for death or personal injury caused by negligence, or for fraud.

The law

These terms are governed by the law of England and Wales, and any disputes will be dealt with by its courts.